Before anything, we print and quality-check your order.
Before starting to process your order, we always wait 24 hours in case you’d like to change something to it – backround color, your address, etc.
After this, it usually takes us 3-4 business days to ship your order and provide you with a tracking number. In some cases, for Acrylic prints and framed posters, we may need an additional day or two. Overall, 99% of our orders ship within a week payment – with 80% shipped in two-three days.
Canvas Prints and Framed Canvas are printed and ship from China. Our Matte Posters, Framed Matte Posters, and Canvas Prints are printed and shipped from multiple warehouses around the world, so your order will always be shipped from a location close to you, assuring you with speedy delivery and reducing our carbon footprint.
We accept returns up to 30 days after the reception of your package.
If there’s any problem at all with your products, we will make it right. These are our terms for the returns:
If any product has fabrication defects or has other unpardonable problems, we offer you a refund or replacement upon a proof with a picture.
If it’s a mistake on our end, and your product is damaged or has defects, we pay the return shipping. If you simply don’t like it and want to return it, you pay the shipping. Another small way of highlighting our superior customer service.
We always offer very inexpensive worldwide shipping
Economy
Canvas Prints take around 2-3 weeks to arrive anywhere in the world. All our other print options normally arrive in under a week.
For Bare Canvas Wraps and Framed Canvas, we always use Global Express Packet for shipment. For all our other options, we use services such as SmartPost (USA), EVRI48 Packets (UK), Purolator Ground (Canada), Colissimo (France), etc.
Express
If you need extra-fast shipping, we offer it at 39.95$ (+19.95$ per additional print). Once sent, your order will always take around two to three days to arrive, maximum three.
We use services such as FedEx Two-Day or Overnight, Purolator Express, UPS Express, etc.